Privacy Policy
Last Updated: January 15, 2025
At boltravira, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our financial analysis services.
We're based in Canada and follow all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). But legal compliance is just the baseline—we believe in being transparent about what we do with your data.
Questions About Your Privacy?
If anything in this policy concerns you or seems unclear, reach out directly:
Email: info@boltravira.world
Phone: +1 705-526-8901
Address: 1680 Richmond St, London, ON N6G 3Y9, Canada
What Information We Collect
When you use our services, we collect different types of information depending on how you interact with us. Here's the breakdown:
Information You Provide Directly
This is data you consciously share with us—through forms, emails, or during consultations:
- Contact details: name, email address, phone number, business address
- Business information: company name, industry sector, size, financial data you share for analysis
- Account credentials: username and password if you create an account
- Payment information: billing address and payment details for our services
- Communication records: emails, messages, notes from consultations
Information Collected Automatically
Like most websites, we automatically gather some technical data when you visit:
- Device information: IP address, browser type, operating system
- Usage data: pages visited, time spent, links clicked
- Location data: approximate geographic location based on IP address
- Cookies and similar tracking technologies (more on this below)
How We Use Your Information
We're not in the business of hoarding data. Everything we collect serves a specific purpose related to providing and improving our financial analysis services.
Primary Service Delivery
Most obviously, we use your information to actually do what you hired us for:
- Perform financial analysis and generate reports based on your business data
- Communicate with you about your projects and deliverables
- Process payments and maintain billing records
- Provide customer support when you need assistance
- Deliver educational content if you're enrolled in learning programs
Service Improvement and Development
We analyze usage patterns to make our platform better:
- Understand which features are most valuable to clients
- Identify technical issues and fix bugs
- Develop new tools and analysis methods
- Optimize website performance and user experience
Legal and Administrative Requirements
Sometimes we're legally obligated to use or retain information:
- Comply with Canadian tax and accounting regulations
- Respond to lawful requests from authorities
- Protect against fraud and security threats
- Enforce our terms of service
Security Measures We Implement
Financial data is sensitive. We take technical and organizational precautions to keep your information secure:
- SSL/TLS encryption for all data transmission between your browser and our servers
- Encrypted storage of sensitive financial documents and personal information
- Regular security audits and vulnerability assessments
- Restricted employee access—only team members who need specific data can access it
- Multi-factor authentication options for account access
- Regular backups with secure, geographically distributed storage
- Firewall protection and intrusion detection systems
Who We Share Information With
We don't sell your data. Period. But we do work with certain third parties to deliver our services effectively.
Service Providers
We partner with companies that help us operate our business:
- Cloud hosting providers for website and data storage
- Payment processors to handle transactions securely
- Email service providers for communications
- Analytics tools to understand website usage
- Customer relationship management platforms
These providers are contractually required to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with legal processes or government requests
- Protect the rights, property, or safety of boltravira, our clients, or others
- Investigate potential violations of our terms of service
- Respond to claims of fraudulent or illegal activity
Business Transfers
If boltravira is acquired by or merges with another company, your information may be transferred as part of that transaction. We'd notify you before this happens.
International Data Transfers
Our primary operations are in Canada, but some service providers we use may process data outside of Canada. When this happens, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.
If you're located outside Canada and provide information to us, you acknowledge that we'll process it in Canada under Canadian law.
Your Rights and Choices
Canadian privacy law gives you specific rights regarding your personal information. Here's what you can do:
Access Your Data
You can request a copy of the personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies
If information we have is wrong or outdated, you can ask us to correct it. We'll update our records promptly.
Delete Your Information
You can request deletion of your personal data, subject to legal retention requirements. We'll honor this unless we're required to keep certain records.
Withdraw Consent
If we're processing your information based on consent, you can withdraw that consent anytime. This won't affect processing that occurred before withdrawal.
Object to Processing
You can object to certain uses of your information, particularly for marketing purposes. We'll stop unless we have compelling legitimate grounds to continue.
Data Portability
You can request your data in a machine-readable format to transfer to another service provider if technically feasible.
How to Exercise Your Rights
To make any of these requests, email us at info@boltravira.world with "Privacy Request" in the subject line. We'll need to verify your identity before processing the request—usually by confirming your email address and account details.
We aim to respond within 30 days. If your request is complex or we receive multiple requests, we might need additional time and will let you know.
How Long We Keep Your Information
Active Client Data
We retain your information for as long as you're an active client plus a reasonable period afterward to address any follow-up questions or issues—typically two years after your last engagement.
Financial Records
Canadian tax law requires us to keep certain financial records for seven years. This includes invoices, payment records, and documents related to tax reporting.
Marketing Data
If you've opted into marketing communications but haven't engaged with our content in three years, we'll remove you from our marketing lists. You can unsubscribe anytime before that.
Legal Hold
If information is relevant to a legal claim or investigation, we'll retain it until the matter is resolved, even if it exceeds our normal retention periods.
Cookies and Tracking Technologies
Our website uses cookies—small text files stored on your device. Here's what they do:
Essential Cookies
These are necessary for the website to function. They enable basic features like page navigation and access to secure areas. The website won't work properly without them.
Analytics Cookies
We use these to understand how visitors interact with our website—which pages are most popular, where people spend time, and where they encounter issues. This helps us improve the user experience.
Preference Cookies
These remember your choices (like language preferences) so the website can provide enhanced features and personalization.
Managing Cookies
Most browsers let you refuse or delete cookies. Check your browser's help section for instructions. Keep in mind that disabling cookies may affect website functionality.
Children's Privacy
Our services are designed for businesses and adult learners. We don't knowingly collect information from anyone under 18. If you believe we've inadvertently collected information from a minor, contact us immediately and we'll delete it.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The "Last Updated" date at the top shows when the policy was most recently revised. We encourage you to review it periodically.
Your Consent
By using our website and services, you consent to the collection and use of information as described in this privacy policy.
If you don't agree with any part of this policy, please don't use our services. Continued use after policy changes indicates acceptance of those changes.